"yingshidan" Technical Support and Service Statement

  In order to truly realize the user " to provide uninterrupted power supply supporting ; uninterrupted service ; uninterrupted stable energy" , Shanghai Electric Equipment Manufacturing Co., Ltd. yingshidan on our product quality, service and commitment.

 yingshidan people of " customer service , the user is responsible for customer satisfaction ," the service concept, the "yingshidan" Power users and sales agents to provide comprehensive technical support and after-sales service .

"Yingshidan" product support and service principles

  Provides comprehensive "yingshidan" technical support and service solutions , including foreign pre-sales technical support and after-sale warranty period and warranty services, and other value-added services for business users .

 "Yingshidan" product pre-sales technical support and services

    Call toll free 400 -0089-078 , customers receive the purchase price , technical performance, reasonable configuration and other consulting services .

    Login Internet site Http :/ / www.hlstone.com.cn, dare to be product-related information .

    To yingshidan Sales Corporation or marketing companies around the face to face counseling services available to professionals as well as free product information.

    If you need technical support engineers in the field of pre- negotiation process , please contact your local sales company yingshidan technical services can also call toll-free hotline 400-0089-078 .

  "Yingshidan" product sales technical support and services

    Toll-free hotline :400 -0089-078 answer customers receive product technical experience and difficult problems .

    Login Internet site Http :/ / www.hlstone.com.cn, desirable free technical information as well as simple troubleshooting and other services.

    "yingshidan" products from the production date 18 months ( to product certificate or whichever indicate on the product ) or the date of purchase ( purchase invoice) within 12 months at the customer normal storage , maintenance, use under the conditions , due to product quality problems when not working , yingshidan promised to provide "three guarantees" service

   "Three guarantees" free services :

  The company or its products directly to yingshidan sale / purchase of the agent .

 < Product warranty card > will stamped by yingshidan Electric ( Shanghai ) Equipment Manufacturing Co., Ltd. 

 The product itself due to the design, manufacturing quality problems caused by the fault .

"Three Guarantees" service products must look intact , complete accessories .